Machine Double Weft|
2~3 workingdays to US&UK, 5~7 workingdays Africa country|
1.100% cuticle aligned virgin hair collected from young single donor.
2.You can apply heat, restyle, permed, bleached and dyed to any color.
3.Life time: 1~3years with proper care and maintence.
1.What grade is your hair?
Maybe you expect our answer to be 7a, 8a, 9a or 10a hair but I'm sorry to tell you that's not how we defined the hair quality because those number grade named by seller are all made up, there is no standard at all. If we have to give a grade name to the hair we should call it virgin grade or remy grade. Hair in this page you're viewing now is virgin grade hair. If you still don't know the truth about hair grade you should really read our point of view The truth bout hair grade.
2.What's the difference between your Virgin Hair and Remy hair?
Virgin Hair is top 1 quality, best quality hair we sell, both virgin hair and remy hair is cuticle aligned hair, the difference is virgin hair's cuticle already run in same direction when it was initially collected, the remy hair cuticle is not original intact but factory make the hair in such a way as to keep all the hair's cuticles properly aligned in one correction. Virgin hair is made with raw hair collected from 1~3donors, remy hair is made with hair from multiple donor so you will see virgin hair is more pure quality and can bleach better, Virgin hair can be bleached to #613 color while remy hair can only bleached to #27 color. Virgin hair have less tangles so it last longer time, usually 1~3years is possible depends on how you take care the hair, Remy hair can last about 6~12months. want to know how to recognize real virgin hair? click here
3.What is the natural hair color? why you have color #1,#1B,#2?
Most people regard #1B Off black as natural color. But it does not mean #1 and #2 is processed color because it's possible for people to have different natural color. We have a article explain about hair color difference.Generally, the lighter is the hair, it turn out to be more easier to bleached to light color, so if you are planing to bleaching your hair to blonde color we suggest you choose #2 dark brown hair. Most hair stock is #1B，so we can't promise we have #1 or #2 in stock all the time, we'll pick out the one that meet your request, if no stock we'll just send #1B.
4.Do you offer a dropship program? How it works?
Yes we do. Dropship means the product your ordered from us will be shipped directly to your customer with your contact information including company name and phone number on the shipping label. We can even help to attach your label or package when packing. All you need to do is provide your customer's shipping address and phone number. If you have more question please check our dropship program.
5.How are shipping and handling?
we arrange shipment within 24 working hours. It takes 2~3 business days to Europe and North America via DHL Global Express Or Fedex Express. Shipping fee depends on product Gross Weight. The first 0.5kg is 22USD, and each 0.5kg will be 8USD more. You'll see the total Shipping fee when you check out.
6.How do I place my order online? Click here
Check out more answer on FAQ page
They shipped out my hair very fast, I got my hair in 4days after I make my payment and the hair quality is amazing I LOVE IT!
My customer in Chicago was soo satisfied with the 10" deep wave ive been wholesaling from elesis virgin hair it has been a great experience.. fast shipping as well
1. What payment methods do you accept? Do you accept paypal?
For security reasons, we only accept American Express, Discover, Master Card, Visa as processed via PayPal method of payment for online orders. Using paypal is secure and safe, no third party can review your card details. we also take western union, moneygram and T/T transfer for wholesale offline orders. If you want to place bulk order welcome to contact us.
2. Can I pay by check?
We currently do not accept checks
3.can I order items COD(cash on delivery)?
No. We do not allow COD orders.
4. What company you use for shippment ?
We use DHL EXPRESS and Fedex for shippment. Orders are shipped with signature confirmation.
5.Once payment is received how quickly do you ship the product? How long after payment will I receive my shipment?
Upon confirmation of a cleared payment, orders will be processed within 1 workingdays since the order is placed.
Please allow 3 business days for delivery.(If you are ordering between China tradiontal holiday, there might be 2~3days delay)
Please allow 5-7 business days for your order to be delivered.
6. Where do you ship?
We ship worldwide.We only ship to PayPal confirmed addresses. A confirmed address is one that has been established by PayPal as belonging to the PayPal account holder. In most cases, when a buyer’s credit card billing and shipping addresses are the same, the address is considered confirmed. And we don’t ship to a P O box address for security reason.
7. Do you offer drop shipping? How does it work?
Yes we offer drop shipping. We can ship product directly to your client with your business information including sender name and contact number. People won’t be able to find your vendor.